Legal

Privacy Policy

What Electric Providers collects, why we collect it, and how we protect it, whether you are browsing or already a customer.

Effective September 14, 2026

The short version

A quick summary for convenience. The full text below is what applies.

  • We collect only what we need to sign you up, bill you, support your account, and run this website.
  • We never sell your personal information.
  • We share account details with utilities, billing and metering partners, and regulators only when service or the law requires it.
  • You can ask to see, correct, or delete your information using the contact details at the end of this page.

01

Introduction

Electric Providers(“we” or “us”) runs this website and offers electricity and gas plans to homes and businesses. This policy explains what personal information we collect, how we use it, and how we keep it safe when you browse our site, ask for a quote, or become a customer.

02

What we collect

Information you give us

  • The name, email, phone number, and service address you give us
  • Account and meter details when you sign up for electricity or gas
  • Billing and payment details, handled by secure payment partners
  • Messages you send through our contact form, email, or online account

Information collected automatically

  • IP address and approximate location
  • Browser, device type, and the pages you visit
  • Cookies for analytics, saved preferences, and usage tools

03

How we use it

  • Provide electricity, natural gas, and renewable plans
  • Handle sign-ups, plan changes, and billing
  • Send account notices, usage summaries, and service updates
  • Run, protect, and improve this website and our customer tools
  • Meet our legal and regulatory obligations

04

Cookies

Cookies help us remember your preferences, understand how the site is used, and power account tools like usage charts. You can turn cookies off in your browser, although some features may stop working as expected.

05

Who we share with

We only share information with:

  • Service partners for hosting, billing, metering, and analytics
  • Utilities and grid operators, when needed to deliver your service
  • Government or legal authorities, when the law requires it

We never sell your personal information.

06

How long we keep it

We keep information only for as long as we need it to provide your service, meet billing rules, or follow the law. After that, we delete it or remove anything that identifies you.

07

Your rights

Depending on where you live, you may be able to see, correct, delete, or export your personal information. Reach out using the details below and we will help.

08

Updates to this policy

We may update this policy from time to time. The effective date at the top of this page shows the latest version.

Contact us

Questions about your privacy or this policy? Get in touch.

A quick note about us

Electric Providers is an independent information and guidance service. We do not sell or deliver energy ourselves. We offer help, guidance, and information only, and every service is fulfilled by its respective provider.

Talk to a real person

Questions about electricity or gas options? Call and a member of the Electric Providers team will walk you through it in plain language.

Call 888 469 4219